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help@greatplainshardware.com

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Why Buy from Us?

  • Low Prices - we understand the main reason you look online for your hardware needs....you want good deals! GreatPlainsHardware.com runs our entire business as lean as we can so that we are able to pass on savings to you.  Go ahead, check around on other sites.   
  • Fast Shipping - over 43,000 products in stock and ready to ship.  Our site has inventory levels on it.  Sometimes the levels are slightly off.  If they are, you will hear from customer service immediately.  We promise that we will NOT sit on your order for days and ship it when we want to.  You ordered it and you want it!  We will make that happen quickly.
  • Safe and Secure - Read below for our Safe and Secure Online Policies:

- Your information will never be shared with any other company. Information will never be shared or sold with another party.

- Credit Card Fraud Protection: GreatPlainsHardware.com has numerous credit card fraud prevention services, provided by our online merchant processor.  This ensures that orders made from GreatPlainsHardware.com are not fraudulent. When you transmit credit card information to complete a purchase or verify data, we always transmit that credit card number in an encrypted format (SSL).  Please visit the bottom of our web page for logos of our trusted providers.

  • Customer Service is a priority - Our customer service team is our most valuable asset. Without them, we are just a faceless e-commerce company.  GreatPlainsHardware.com’s Customer Service team keeps our customers happy.  Also, you can expect a confirmation email immediately after placing your order.  Secondly, an email with your tracking number as soon as your order ships, and if you order happens to be on Back Order, you will hear from our customer service team within the day.  We won’t keep you waiting if we don’t have your product.  
  • Purchase Orders Accepted - We know that sometimes it is easier to make purchases using a PO.  If you are a Government agency or school, please email or fax an official purchase order to us.  The email address is help@greatplainshardware.com.
  • Volume Discounts - if you are looking to buy a large quantity of product, please contact us at help@greatplainshardware.com.  We may be able to offering some special pricing for larger volume purchases as well as special shipping rates via LTL truck lines.
  • Payment Options - Don’t like to use your credit card online?  We take checks and money orders too.  Simply print off the item you want and quantity.  Mail it to us with your shipping address and check.  We will get your products right out to you.
  • Quality products - We never sell used and/or refurbished products.  Everything is brand new, in box, and ready for use.  



Last and most importantly, we guarantee your satisfaction or we guarantee to make it right!

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